Information We Collect From You and How We Use It
The information you give to Gemline is used to provide you with personalized content and to continually improve the convenience and functionality of this Site for our customers.
In general, you can visit Gemline on the World Wide Web without telling us who you are or providing us with any information. If you wish to participate in Mygemline.com you will be asked to register and provide demographic, personal and commercial information. We collect the domain names (not the e-mail addresses) of all visitors to our Site to measure the number of visits, pages visited, average time spent on the Site, etc. We also collect the e-mail addresses of those who send us e-mail messages, but we will never share those addresses with any other company.
When you provide us with personal or commercial information, you are agreeing to share that information with Gemline. When you provide us with such information (for example, your name, company name, address, phone number, and other personal data), we will often let you know at the time of collection how we will use this information. For example, we may use information you have given us to provide a personalized service, ensure the proper delivery and billing of orders, inform you about our products and services, or measure the interest of visitors like yourself in the features of our products and websites.
We may tailor our offers to you based on information you provide when you purchase products, from your responses to our online surveys, from information and behavior that may indicate your preferences, as well as information available from external sources.
We may also conduct online surveys to better understand the needs and profiles of visitors to our websites. When we conduct such a survey, we will let you know how we will use your responses at the time we collect them from you. Your participation in any of our surveys is optional. You are not required to respond to a survey in order to visit our Sites or take advantage of any of their features.
When you place an order through any of our Sites, we will collect the following information to properly process your order: your name, company name, address, phone number, e-mail address, shipping information and purchase order information. We will use reputable companies to verify your credit card information and credit worthiness before billing your account. Where applicable, we will also share your shipping information with the delivery service you request.
Information That You Submit About Other People
On some of our website pages, you can submit information about other people and compose personalized messages to them. For example, you can send an image of a product to a friend along with a personalized message you compose for the recipient. We consider the information you submit to us and contents of your personalized messages to be private communications between you and the recipient.
Unless you specifically grant us permission, we will not trade, rent or sell your personal information, your survey responses or any other specific details about you or your company. We may provide aggregate statistics to reputable parties about the visitors to our Sites, but these statistics will not include any personal or private information that identifies you.
Please note that Gemline will fully cooperate with law enforcement and other governmental agencies to identify those individuals who use our Sites for fraudulent or other illegal activities.
Attention: Customer Services
9 International Way
Lawrence, MA 01843
Last updated: January 1, 2009