Site Terms & Conditions

Information We Collect From You and How We Use It
The information you give to Gemline is used to provide you with personalized content and to continually improve the convenience and functionality of this Site for our customers.

In general, you can visit Gemline on the World Wide Web without telling us who you are or providing us with any information. If you wish to participate in Mygemline.com you will be asked to register and provide demographic, personal and commercial information. We collect the domain names (not the e-mail addresses) of all visitors to our Site to measure the number of visits, pages visited, average time spent on the Site, etc. We also collect the e-mail addresses of those who send us e-mail messages, but we will never share those addresses with any other company.

When you provide us with personal or commercial information, you are agreeing to share that information with Gemline. When you provide us with such information (for example, your name, company name, address, phone number, and other personal data), we will often let you know at the time of collection how we will use this information. For example, we may use information you have given us to provide a personalized service, ensure the proper delivery and billing of orders, inform you about our products and services, or measure the interest of visitors like yourself in the features of our products and websites.

We may tailor our offers to you based on information you provide when you purchase products, from your responses to our online surveys, from information and behavior that may indicate your preferences, as well as information available from external sources.

We may also conduct online surveys to better understand the needs and profiles of visitors to our websites. When we conduct such a survey, we will let you know how we will use your responses at the time we collect them from you. Your participation in any of our surveys is optional. You are not required to respond to a survey in order to visit our Sites or take advantage of any of their features.

Sharing Information
Unless you specifically grant us permission, we will not trade, rent or sell your personal information, your survey responses or any other specific details about you or your company. We may provide aggregate statistics to reputable parties about the visitors to our Sites, but these statistics will not include any personal or private information that identifies you.

Please note that Gemline will fully cooperate with law enforcement and other governmental agencies to identify those individuals who use our Sites for fraudulent or other illegal activities.

Security
To provide you with an increased level of security, access to your personal information may be protected with a password you select. We strongly recommend that you do not disclose your password to anyone. We will never ask you for your password in any unsolicited communication (including unsolicited correspondence such as letters, phone calls or e-mail messages).

Although no data transmission over the Internet can be guaranteed to be 100% secure, we will do our best to ensure the security of your information on our systems. As a result, while we strive to protect your information, Gemline cannot ensure or warrant the security of any information you transmit to us.

Cookies
We use a technology called "cookies" to provide you with personalized information. A cookie is an element of data that our Sites can send to your browser, which may then be stored on your hard drive so we can recognize you when you return. We will not store passwords or any personally identifying information in our cookies, nor will we read cookies created by other web sites. All pages on our websites where you are prompted to sign on or that are customizable require that you accept cookies. These cookies will let us know who you are and are necessary to access your account information (stored on our computers) in order to deliver products and personalized services. You may set your Web browser to notify you when you receive a cookie. However, should you decide not to accept cookies, you may limit the functionality we can provide when you visit our Site.

Correcting/Updating Personal Information
You can access your personal information at anytime to update, correct, add or delete any of the data you have shared with us. To access your personal information, click on "My Account" at the top of any page in Mygemline.com and then click on "My Profile" at the top of the page to your personal profile page.

Your Responsibilities
Your information and the purchase of items through the our websites: (a) shall not violate any law, statute, ordinance or regulation (including without limitation those governing export control, dealer agreements, unfair competition, anti-discrimination or false advertising); (b) shall not be defamatory, trade libelous, unlawfully harassing, threatening, abusive, hateful or obscene; (c) shall not impair the privacy of communications; (d) shall not constitute or encourage conduct that would constitute a criminal offense or give rise to civil liability; (e) shall not cause technical disturbances to our websites or network, including, but not limited to, introduction of viruses, worms, or other destructive mechanisms; (f) shall not constitute deceptive on-line marketing. If you become aware of any such activities, you should immediately notify us and take all appropriate actions to cause such activities to cease. We reserves the right to take any such action with respect to such information that we deem necessary or appropriate in our sole discretion if we believes it may create liability for us, including the suspension of your access to our websites and network.

Recommended Browsers and Platforms
The following browsers are recommended for optimal site performance:

  • IE8**, IE9, and IE10 on Windows 
  • Chrome on Windows and Macintosh
  • Mozilla Firefox on Windows and Macintosh***
  • Safari on Windows, Macintosh, iPad and iPhone
  • Android Browser on Android

**IE8 Browser Warning: If you are using Internet Explorer 8, we recommend that you upgrade for the best possible experience on our website.  Please download Chrome or Firefox now for optimal viewing and site performance. 

***If you are using Mozilla Firefox, our site does support ordering samples on this browser.

The following browser versions are not supported:  Konqueror, Opera, and IE below V8.

Contact Us
If you have any questions or comments about our Site Terms and Conditions, please click here to send us an e-mail or write us at:

Gemline
Site Terms & Conditions
Attention: Customer Service
9 International Way
Lawrence, MA 01843


Changes to Site Terms & Conditions 
Your use of this site constitutes your consent to our collection and use of the information as described, and subject to the terms and conditions stated above. If we change our Site Terms & Conditions, we will update this page of the site so you will always be aware of how we use your information. The amended terms shall be automatically effective 30 days after they are posted on the http://www.gemline.com websites. The terms and conditions may otherwise be amended only by a writing signed by both parties. Your continued use of this site or the services will constitute your acceptance of any such changes.

Last updated: May 15, 2014

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